Privacy Policy, Terms & Conditions
Section 1: Introduction
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In these Terms and Conditions “Knightcrest Realty" may be referred to in the first person, (i.e. “we”, “us” or “our”) and shall include companies and organisations which have their own separate identities but may be providing services to you in conjunction with our affiliations and/or marketing processes
​​Section 2: Understanding Data Protection & Privacy
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2a: Data Protection Act 2018 (GDPR)
We are fully compliant with cross border data protection regulations.
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What does this mean for you?
This means that before we can collect and store any personal data, we must have your explicit consent.
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The act of sending us your information by email is considered as consent.
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Our website contact forms contains mandatory fields which must be completed in order for the form to be submitted, the first being your first name, the second being your surname, the third is your email address and the fourth being your telephone number. By completing these fields you are giving your consent for this information to be sent and stored by us. The remaining data fields are optional. Should you not consent to us receiving your information you should not fill out the form and may opt to use the chat feature initiating the chat by expressing your preferences.
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Providing your information to us during a telephone call which has been initiated by you or us is considered as consent. Without certain details being made available to us verbally we will be unable to store and process your information.
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Why do we store your information?
We store your information as a requirement for communication with you, either by email, telephone or postal service. We also need your personal data for the completion of contracts or other documentation in the event that business is initiated between us. You can request a copy of your personal data held by us by sending proof of I.D. to: gdpr@knightcrestrealty.com
Your information is likely to stay on file with us until you request its deletion.
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How do you request deletion of your information?
Contact us using the following email address: gdpr@knightcrestrealty.com
A simple written instruction is all that is needed for us to delete your information. In some cases, we may request proof of I.D. which must then be received within 14 days of your request before deleting the information from our files and databases. Complete deletion of your information may not be possible if certain business transactions have been processed between you and ourselves (eg. contracts, invoices, etc).
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Do we share your information with third parties?
Occasionally, it may be necessary for us to share your details with our partners and associates to facilitate business matters. Where this has happened, we have endeavoured to check that the 3rd party is GDPR compliant and we will inform all third parties should the deletion of personal information be requested. We will never sell nor pass on personal details to any outside third party who may use such data for unsolicited marketing (spam), profit or gain.
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2b: Email Policy
Emails and any attached files sent through emails are confidential and intended solely for the intended recipients. If you are not the named addressee or if you believe you have received an email in error, please contact us immediately and under no circumstance should you disclose, copy, change, store or make use of the information contained within. To do so is prohibited and unlawful under the data protection act.
Views expressed in email messages are those of the individual sender and may not necessarily represent the views of Knightcrest Realty, its founder, directors (CEO) nor employees. Please note that an email will not be considered a form of contractual agreement but in some cases may be considered as a proposal of contractual agreement. If in doubt you should raise a query with the Director (CEO) of the company.
Anti-virus warning: Although we have taken reasonable precautions to ensure no viruses are present within an e-mail, the company cannot accept responsibility for any loss or damage arising from the use of an email or attachments.​
​Section 3: Website Usage Policy
Important – Use of the website means that you are bound by the following Terms and Conditions of Use (often referred to as “T's & C's”) . Knightcrest Realty reserves the right to update these Terms and Conditions at any time without notice to you.
3a: General Acceptance
In accessing any page of our website or any website operated by or on behalf of Knightcrest Realty you are deemed to have read, understood and agree to be legally bound by the conditions of use as set out herein.
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You may....
(1)access any part of the website, (2) print one copy of any or all of the pages contained in this web-site, And (3) use the information contained on the website for your own legitimate personal use.
You may not....
(1) access or print any or all parts of the website for any commercial purpose, profit or gain, (2) copy, distribute, sell, rent, broadcast, display, alter or edit this website in any way except as permitted above, Nor (3) remove any copyright or trademark and reproduce the content of the website under your own name without the express written consent of Knightcrest Realty.
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3b: Acceptable Use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the web-site; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software (Malware).
You must not conduct any data collection activities (including but not limited to: scraping, data mining, data extraction and data harvesting).
3c: Disclaimer
We endeavour to ensure that the content of our website is accurate at the date which it is first published. Please be aware that the content of the website provides no contractual obligation from our company and although every effort is made to offer accurate and complete information, there may be occasions when the actual information is different to the details published or has been subject to change or modification.
Descriptive paragraphs, specifications and artists impressions of any property and developments are intended only as a general guide. On new developments a property will always be built with appropriate materials as specified by building code and in accordance with plans, designs and building regulations which may be revised from time to time without prior notice.
Nothing contained on this website is intended to guarantee profitability in short term or long term of any investment or purchase of a property. The value of any property and income generated from them can go down as well as up. Please also note that actual results may fluctuate from any forecast, opinion or expectation given that property investment may require additional input, financial or other, from the purchaser. Any investment decision should only be taken after seeking your own financial advice.
We can not guarantee that the website, its content or the servers that make it available online are error or virus free or free of other harmful components or that your use of this website will be uninterrupted.
If you are unhappy with the website or any of its content, your only exclusive action or remedy is to discontinue its use.
3d: Hypertext Links
Our website may contain links to other websites which are run outside of our control. We do not necessarily endorse usage of these websites nor can we assume any responsibility for their servers, owners, operators, or services that they offer/supply.
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3e: Web-Site Maintenance
The format and content of this web-site may be changed at any time without notice. The 'Up-time' operation of our website may also be temporarily suspended due to maintenance or permanently discontinued due to improvement or replacement or for any other reason.
3f: Failure To Comply With Our Terms of Use
Breaching our terms of use in anyway may force us to take action as we deem appropriate. In extreme cases this may include prohibiting you from accessing our website by blocking computers/devices using your IP address or bringing legal action against you.
3g: Severability
Should any dispute arise, these Terms and Conditions are laid out to be read in accordance with the law and fall under the exclusive jurisdiction of the courts in England and Wales.
Should any court or other competent authority deem the application of any individual one of these terms contained herein to be unlawful and/or unenforceable, the remaining terms will continue in full force and effect.
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Section 4: Understanding Cookies
Websites generally store a number of different cookies on the computer or device that you use to access our website. Cookies are small text files used by browsers to store small bits of information about a device or computer, such as preferred settings or preferred languages.
Cookies take up very little space and cannot contain viruses or other malware.
Cookies fall into to 4 categories:
1: Strictly necessary cookies - essential in order to enable you to navigate the website and use its features, such as accessing secure areas of the website. Without these cookies some services cannot be provided.
2: Performance cookies – they collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. Information that these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
3: Functionality cookies - these allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
4: targeting cookies or advertising cookies - used to deliver adverts more relevant to you and your interests they are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
Our website will never use category 4 cookies, which are the only cookies that are likely to track your behaviour across multiple websites. The majority of our cookies are category 2 cookies, although other websites/services that we use, such as Facebook or X, may store category 3 cookies on your computer when you visit their web pages or share content.
Section 5: Promotional Offers
Promotional offers may occasionally offered by us or the developers and are subject to general and specific terms and conditions. Where a promotion is lacking it's terms and conditions, it must be assumed that the final details of said promotion are not yet finalised and will be added at a later date.
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Note: Promotional offers are not accumulative nor are they redeemable for any form of cash equivalent. Promotional offers are no longer available once withdrawn from our website unless offered by us or the developer during the course of your property search or purchase.
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Section 6: Queries
Queries relating to any of the above or which may arise from application of these terms and conditions, can be directed to us at: contact@knightcrestrealty.com